Fact File

[acc_item title=”Clothing”]Because of the high altitude (2,200 metres above sea level) the nights can be chilly. We provide wood-burning stoves in the room and hot water bottles. Nevertheless warm clothing is essential.[/acc_item]

[acc_item title=”Meal Times”]Breakfast: 06.00 – 09.00 (Earlier breakfast can be arranged on request)

Lunch: 12:30 – 14:30 (Please order lunch boxes from reception the night before)

Dinner: 19:30 – 20:30

Tea and coffee are freely available at all times.

Drinking water: Please do not drink the tap water. There is jug of filtered water in your room.[/acc_item]

[acc_item title=”Electricity”]We are not connected to the Tanzania national supply grid. We have to generate all our power through a combination of generators, inverters (batteries) and solar panels. Electricity is therefore a valuable resource and we request you please to be careful how you use it and moderate your consumption. A generator is operating from 05.00 to 08.00, and from 18.00 to 21.00. We kindly request you to charge any electronic equipment ONLY when the generator is running. After 21.00 the generator is switched off and a limited amount of electricity is available from our storage batteries for lighting. The voltage is 220 volts.[/acc_item]
[acc_item title=”Hot Water”]This is provided by electric heaters close to your room. It may just happen that you will find the water for your shower is not hot. This may be because one of your neighbours has just taken a shower and used all the water! In this case, please wait for 15-20 minutes to allow the water to heat up again. Please be considerate of others by not wasting hot water.

To fill your hot water bottle, please bring it to the dining-room and hand it to a waiter.[/acc_item]
[acc_item title=”Television”]If you want to catch up with the news, there is a television at reception, available when the generatorĀ is on.[/acc_item]

[acc_item title=”Games”]We have a selection of games such as bao (a Tanzanian speciality which our staff will explain to you), draughts, Scrabble and playing cards.[/acc_item]

[acc_item title=”Dangerous Animals”]After dark please be careful and never walk around the grounds unless you are accompanied by a member of our staff. One of our Askaris (watchmen) will accompany you to and from the dining room. They are also on duty throughout the night should you require assistance.[/acc_item]

[acc_item title=”Payments”]We are pleased to accept payment in Tanzania shillings, U.S. Dollars or by VISA/MasterCard.[/acc_item]

[acc_item title=”Tipping Staff”]We hope you are satisfied with the service given to you by the staff. If you would like to leave a tip, it will be much appreciated. There is a tip box at reception. The contents are shared equally by all the staff, including those whom you will never see but who have contributed to making your visit enjoyable.[/acc_item]